- Services
- Needs Analysis
The completion of A Needs Analysis within your organization is crucial so as to determine what your actual training needs are. This will also ensure that any training intervention that is conducted is efficient and effective and focuses on the areas of greatest need.
- Sales Training
Selling is not just about following a process
- High Performance Coaching
Coaching is a facilitative process that has a lasting developmental impact on performance
- Masterclasses
- Customer Service Training
- Soft Skills Training
Soft skills are those attributes that play a significant role in molding an individual’s personality and are vital for anyone who wants to make a success of their career. In this increasingly competitive business world, soft skills are imperative, as individuals have to have a “competitive edge” that differentiates them from other individuals with corresponding qualifications. Examples of some of the programmes that we offer are: Communication skills Problem solving Time management Conflict management Business etiquette Feelings awareness & empathy Career planning Values clarification & stereotyping Listening skills Assertion Decision making Building trust Please take note that our programmes on offer are not limited to the above.
- Leadership & Management Development Programmes
Developing talent internally is the best way to get great leaders who understand the culture of your organization.
- Design & Development of Training Material
We are creative and innovative when designing and developing training material.
- Completion of WSP’s & ATR’s
The Skills Development Levy is a monthly levy equivalent to 1% of a company’s payroll
- Needs Analysis
- About Us
- Our Mission
We endeavour to design and deliver high-impact developmental programmes and to provide exceptional quality professional development and coaching services combined with evaluation strategies to ensure that our clients receive the most sustainable behavioural development. We strive to nurture talent, accelerate the development of leaders and increase the productivity and profitability of organizations.
- Our Philosophy
Our philosophy is to provide training that is relevant, specific and meaningful and that identifies the appropriate training needs of an organization. We link our training to performance and competency requirements with an emphasis on enhanced efficiency. We collaborate closely with our clients, ensuring that the right areas are targeted to deliver optimal results. We guarantee that our clients receive a maximum return on their training investment. Learning and development is not something that we view as a once off isolated event, but rather as a continuous process. From this perspective, we encourage our learners to take ownership for their learning and pursue the exceptional. In order to have an impact on our learners and influence their behaviour, we believe we need to inspire them.
- Our Vision
We will be recognized in the industry as the market leader of quality professional training and people development. We will change the way people perceive training and learning by providing outstanding and innovative services and solutions that are aligned to our clients’ needs. By inspiring our learners both professionally and personally, we will unleash their potential to help them become a skilled leader.
- Our Values
Savant’s greatest assets, our values define how we operate as a business and how we evaluate our decisions and actions. We embrace diversity and value the uniqueness of every individual we work with. Honesty: not just in words and deeds, but to ourselves as well. Creativity: we love generating fresh ideas and we value the diversity and exploration of different perspectives from multi-talented groups of people. Commitment: we are committed to our clients, learners and results. We commit to our values and principles–always operating with pride and a sense of purpose. Passion: we are passionate about people development; this shapes our existence and guarantees that we deliver results. Trust: we establish our personal profile and credibility by being true to our agreements that we make with our clients. Building a fantastic reputation will help us reach our goals.
- Our Approach
We map competencies against needs and tailor-make flexible and highly effective learning solutions that address the shortfall between the two. We promote internal growth and discovery through experiential learning catered to the needs of each learner’s preferred learning style. If learning is active and dynamic, knowledge retention is guaranteed. Our training is practical and flexible with a close link between theory and practice. We focus on developing people and not simply developing knowledge and skills.
- Methodologies
Chinese philosopher Confucius stated, “Tell me and I forget, show me and I may remember, involve me and I will understand.” A tested philosophy, we engage our learners at a more personal level to get them involved in activities, to critically reflect on these activities and draw some useful conclusions, ultimately putting the results to work. Our classroom experiences are not lecture based but rather practice based. Emphasis is on learning by doing rather than by listening.
- Awards
[list type="star"] Gauteng Business Process Outsourcing (BPO) In-house trainer of the Year 2009 South African National Winner for Business Process Outsourcing (BPO) In-house Trainer of the Year Presenter at the 2010 Top Ranking Performers in the Contact Center World Conference London 2010 Presenter at the 2010 Top Ranking Performers in the Contact Center World Conference Las Vegas 2010 Gold medal winner for Best Trainer for Top Ranking Performers in the Contact Center Industry Awards Europe, Middle East & Africa Region 2010 hosted by Contact Center World Silver medal winner and ranked 2nd in the world for Best Trainer 2010 hosted by Contact Center World Finalist for Best Trainer for Top Ranking Performers in the Contact Center Industry Awards Europe, Middle East & Africa Region 2011 hosted by Contact Center World [/list]
- Our Mission
- Testimonials
- Gallery
- FAQ
- Contact

You won GOLD in this years regional contest for Top Performers, what made you enter the competition in the first place?
The desire to influence others, deliver impact and provide inspiration. As a leader within my organization it is important to be able to set the pace and provide an example for others to follow, influencing them to unearth their real passions.
Entering this competition meant taking a step closer to achieving my personal leadership vision, establishing my personal profile and credibility, whilst at the same time increasing my capacity as a trainer and leader. The desire to be seen as a catalyst for learning and change was key for me.
I also made the decision to compete so as to have the opportunity to network and foster really close working relationships with other business partners in this sector.
Competitions of this nature also provide one with the opportunity to benchmark oneself globally. I was really interested in observing how our organization’s training and development strategies measured up against those from internationally recognized companies, with the aim of ultimately improving the productivity of our workforce.
I believe that it is important to never succumb to the lure of the ordinary and entering the Top Ranking Performers Award gave me the opportunity to stretch myself beyond the ordinary and pursue the exceptional. To excel in one’s chosen field, you need to understand where your unique strengths lie and then you need to be able to refine those strengths and come up with strategies that will help you to progress in your arena, as this is where the greatest room for growth lies. Darwin Smith said: “Never stop trying to become qualified for the job.” I do believe that competitions such as these enable you to push yourself to confront your adaptive challenges and this in itself promotes growth and development.
How did the win change things for you personally?
It is important to never let ego get in the way of personal ambition especially when you experience great success. I believe that I am currently at the top of my game, because I have acted from my deepest values and capabilities and have acted in a frame of mind that is true to me and this is something that I would never change.
I believe that the win has brought me closer to entering my fundamental state of leadership. I have a greater sense of self empowerment which has enabled me to lead my learners more courageously. I have also become more externally open in the sense that I invite more feedback, I keep an eye out for new opportunities and I engage even more in creative conversations.
Even after winning this award, I have strived to put the collective good first by remaining less self focused and more focused on others.
A new and greater energy is present within me, and I have been able to inspire many individuals around me to even higher levels of performance. What I previously would have thought to be unimaginable now appears to be very achievable and I have greater confidence to address it with ease.
Overall, this award has simply reinforced my belief that success does not come from working on your own, but rather stems from nurturing a team and caring for those relationships within your team.
What impact did the win have on the morale of the center overall?
Mahatma Gandhi said “I have not the shadow of a doubt that any man or woman can achieve what I have, if he or she would make the same effort and cultivate the same hope.”
The win definitely lifted the morale of the center overall and also gave individuals the courage to enter the Business Process Enabling South Africa Awards this year, with the goal of entering the Contact Center World Awards thereafter.
Individuals have come to recognize that if you always start with an end in mind; your destination will determine the journey. The award win has also inspired others to greatness giving a sense of pride to be part of an award winning organization.
Looking back at your win at the regional awards, can you share some insights into how you felt when we announced you had won GOLD and what this amazing award meant to you personally?
Winning gold in London for Best Trainer in Europe, Middle East & Africa was one of the greatest and most memorable highlights of my career. Awaiting the announcement was one of excitement accompanied by pressure. I felt like the heat was on and my adrenaline was definitely going.
When it was announced that I had won gold, it was all a test of emotions. All I could think of was “I’m bringing home the gold, and I’m going to Vegas!” I experienced the feeling of being rewarded for a job well done- having that great sense of accomplishment.
I had catalyzed a commitment to the pursuit of a clear vision and had achieved success. This award was my triumph of sheer determination and professional will.
What would you say to others who have thought about entering these awards but are hesitant because they don’t know how they will do?
Entering an award of this nature not only provides you with a fantastic opportunity to compete against other individuals in their respective categories, but it also provides you with an opportunity to compete against yourself and explore your own personal strengths.
Reluctance and fear of the unknown are obstacles that can hinder your progress. If you have the burning desire to want to be more and do more, you have to make a commitment to yourself to get all that you expected out of life. It all starts with investing in yourself and developing a strong positive image.
Knowledge and ideas are never enough. You must put in the effort and discipline of action. What you seize is ultimately what you get.
If you have thought about entering these awards, but are hesitant to do so, remember one thing that the only failure in life is the experience not learned from. Recognize your talents and use those talents to develop them into skills. If you don’t enter, you will never know what could have been! So just do it!
In summary, how has winning the GOLD affected you and those around you?
If a tiny atom is split, enormous energy and power is unleashed. Winning gold has enabled me to release my creative power and inspire those around me to do the same.
Novelist HG Wells held that the true measure of success is the ratio between what we might have been and what we have become. Winning has given me the opportunity to really recognize my true potential and increase my leadership presence, but it has also promoted the fact to those around me that it is possible to achieve anything if you have the belief in your abilities. This in essence has built team cohesiveness and support.